The best loyalty programmes are not the ones with the most elaborate rules. They are the ones a customer can explain to a friend in one sentence. Below are fifteen programmes from well-known brands, what each actually does, and the single mechanic a smaller business can borrow from it.
None of them need an enterprise budget to imitate. Stamps, points, tiers, paid membership, early access — every mechanic here can be run from a phone with a QR code.
Fifteen loyalty programmes worth studying
1. Starbucks Rewards
Customers collect stars on every order in the app, and the same app handles ordering and payment. The card lives where the transaction already happens.
Takeaway: Put the loyalty card inside the moment of payment, not beside it.
2. Sephora Beauty Insider
A tiered programme where spending moves members up, and each tier unlocks products and experiences rather than only money off.
Takeaway: Reward people with things that are hard to simply buy.
3. IKEA Family
Free to join, built around member prices, in-store extras and workshops instead of a points balance.
Takeaway: A membership does not have to involve points at all.
4. Nike Membership
Free membership whose value is access: early releases, member-only products and services inside the app.
Takeaway: Access can be worth more to a customer than a discount.
5. Amazon Prime
A paid subscription bundling delivery with media, so the fee itself encourages members to consolidate their spending.
Takeaway: A paid tier turns loyalty into predictable revenue.
6. Tesco Clubcard
Members pay a lower shelf price on selected items, printed on the label right next to the standard price.
Takeaway: Show the member price at the moment of decision.
7. Marriott Bonvoy
Stays earn points and status, and the higher tiers add late checkout, upgrades and lounge access.
Takeaway: Perks that cost you little can matter a great deal to the customer.
8. MyMcDonald's Rewards
Points on every order placed in the app, redeemable against a short, fixed menu at clear point levels.
Takeaway: A small reward reached quickly beats a large one that feels distant.
9. LEGO Insiders
Points for purchases plus rewards for taking part — building sets, attending events, engaging with the brand.
Takeaway: Reward participation, not only spending.
10. Decathlon Club
A free membership tied to warranties, repairs and second-hand resale rather than discounts.
Takeaway: Service can be the reward.
11. Costa Club
Members collect beans on drinks in the app and swap them for a free one.
Takeaway: The simplest mechanic here is also the easiest to explain.
12. Waterstones Plus
Stamps on book purchases convert into money off, in shops where staff recommendations drive the sale.
Takeaway: Pair the card with a human reason to come back.
13. The Body Shop Love Your Body Club
A one-off joining fee buys lifetime membership with points, a birthday gift and member-only offers.
Takeaway: A small joining fee filters for genuine regulars.
14. Uber One
A monthly fee removes delivery charges and returns credit on rides and orders.
Takeaway: Removing a recurring annoyance is itself a reward.
15. Flying Blue
Miles are earned and spent across airline partners, while status runs on a separate currency of its own.
Takeaway: Two currencies — one for rewards, one for status — keep both goals visible.
What the strongest programmes have in common
- A customer can explain the rules in one sentence.
- The first reward arrives early enough to feel reachable.
- Joining takes seconds and does not require filling in a form.
- Members visibly get something non-members do not.
- The business ends up knowing who its regulars actually are.
How a small business can use these ideas
Most of these mechanics scale down cleanly. A café can run the Costa model, a salon can run Sephora-style tiers, a bike shop can run Decathlon's service-led membership. The decision is which single mechanic fits how people already buy from you.
- Pick one mechanic: stamps for frequency, points for spend, tiers for range.
- Set the first reward close enough that a customer reaches it in a few visits.
- Let people join by scanning a QR code — no app download, no form to fill in.
- Put the card in Apple Wallet or Google Wallet so it cannot be left at home.
- Watch who has stopped coming, and give them a specific reason to return.
Running one of these yourself
BonusQR runs all of these mechanics — stamps, points, cashback, tiers and coupons — from a single dashboard, with the card issued by QR code straight into Apple and Google Wallet. There is a free plan, and nothing for your customers to download.
